Privacy Policy

MDL, the premier land drainage and trenching service

This privacy policy applies between you (the user of this website) and Miles Drainage Ltd (the owner of this Website).  Miles Drainage Ltd takes the privacy of your information very seriously.  This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:

Data                      collectively all information that you submit to Miles Drainage Ltd via the Website.  This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Data Protection Laws    

any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR                    the General Data Protection Regulation (EU) 2016/679;

Miles Drainage Ltd, we or us     

Miles Drainage ltd, a company incorporated in England and Wales with registered number 02157227 whose registered office is at Lodge Works, Great Ashfield, Bury St Edmunds, Suffolk, IP31 3HA;

User or you        any third party that accesses the Website is not either employed by Miles Drainage Ltd and acting in the course of their employment or engaged as a consultant or otherwise providing services to Miles Drainage Ltd and accessing the Website in connection with the provision of such services; and

Website              the website that you are currently using, www.milesdrainage.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

 

  1. In this privacy policy, unless the context requires a different interpretations:
  1. the singular includes the plural and vice versa;
  2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  3. a reference to a person includes firms, companies government entities, trusts and partnerships;
  4. “including” is understood to mean “including without limitation”;
  5. reference to any statutory provision includes any modification or amendment of it;
  6. the heading and sub-headings d not form part of this privacy policy.

 

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Miles Drainage Ltd and Users with respect to this Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, Miles Drainage Ltd is the “data controller”.  This means that Miles Drainage Ltd determines the purposes for which, and the manner in which, your data is processed.

Data collected

  1. We may collect the following Data, which includes personal Data, from you:
  1. Name;
  2. contact information such as email addresses and telephone numbers;
  3. your requirements; in each case, in accordance with this privacy policy.

Data that is given to us by you

  1. Miles Drainage Ltd will collect your Data in a number of ways, for example:
    1. when you contact us through the Website, by telephone, post, e-mail or through any other means; in each case, in accordance with this privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data.
  2. Technical and organisational measures include measures to deal with any suspected data breach.  If you suspect any misuse or loss or authorisation access to your Data, please let us know immediately by contacting us via this email address: trenchers@milesdrainage.co.uk

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted.
  2. Even if we deleted your Data, it may exist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:
    1. Right to access – the right to request copies of the information we hold about you at any time, or that we modify, update or delete such information.
    2. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
    3. Right to erase – the right to request that we delete or remove your Data from our systems.
    4. Right to restrict our use of your Data – the right to ‘block’ us from using your Data or limit the way in which we can use it.
    5. Right to Data portability – the right to request that we move, copy or transfer your Data.
    6. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: trenchers@milesdrainage.co.uk
  3. If you are not satisfied with the way a compliant you make in relation to how you Data is being handled by us, you may refer your compliant to the relevant data protection authority.  For the UK, this is the Information Commissioner’s Office (ICO).
  4. It is important that the Data we hold about you is accurate and current.  Please keep us informed if you Data changes during the period for which we hold it.

Links to other websites

  1. This website may, from time to time, provide links to other websites.  We have no control over such websites and are not responsible for the content of these websites.  This privacy policy does not extend to your use of such websites.  You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. Miles Drainage Ltd may, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Miles Drainage Ltd.  Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

  1. You may not transfer any of your rights under this privacy policy to any other person.  We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or enforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales.  All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. Miles Drainage Ltd reserves the right to change this privacy policy as we may deem necessary from time to time as be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Miles Drainage Ltd by email at trenchers@milesdrainage.co.uk